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On these pages, I describe frameworks that I have found useful for dealing
with problem solving, change, strategy, and other
management challenges.
All are flash video
– some are PDFs – some are both. (If you need players, click
here.)
Note: On the PDFs, you’ll need to set the View to
“full page,” and Page Down when you're ready for the next page.
We hope you enjoy these quick models.
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Determining your approach to
addressing any particular issue
(2 minutes)
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This delightful
little model comes from Russell Ackoff, a crusty professor of
organizational systems theory at the Wharton School who died in October
2009 in his 91st year. You can read more about this astounding man
starting at Wikipedia:
http://en.wikipedia.org/wiki/Russell_L._Ackoff.
Click
here for the PDF version. Click
here for the flash version
without sound.
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The change curve
(3 minutes)
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A traditional view of what happens
to organizational and individual performance when change is introduced
into the organization.
Click here for the PDF version.
Click here for the
flash version without sound.
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Complexity
(30 seconds)
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This is a Flash animation derived from
a set of overhead transparencies put together by the late Don Burnstine,
an old IBM friend. The main message to me is that it can be useful
sometimes to break down the “whole” into its component parts to understand
the basic structure we're dealing with. This is not to lose sight of the
beauty of the whole. Click here for
the flash version without sound.
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The
Consciousness-Competence matrix (5 minutes)
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How do we go about changing a
“habit” that no longer works for us into a new “habit” that does
work for us?
Click here for
the flash version without sound.
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CoRe/HBO/Team (5 minutes)
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This framework talks about three
features of a hierarchical organization that are used to help ensure an
operation works smoothly and energetically.
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Managing the
Stimulus-Response sequence (coming soon)
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From the Vowels of Personal
Power book, this little model describes how to prevent oneself
from being emotionally hijacked by events and comments from others.
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The modified Grief Curve
(coming soon)
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Building on the Kübler-Ross
five stages of grief model, looks at the flow of emotions we all go
through during change – something that all organizations going through
change need to understand.
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The Rights and
Obligations matrix (coming soon)
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When two parties – normally in a
business context – are struggling with their relationship, this is a
useful way to lay out what rights each party has with respect to the
other, as well as the adjoining obligations that make the relationship
work well.
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Project Risk Assessment (coming soon)
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Based on Warren McFarlan’s work
back in the 1980s, this is a useful upfront test for non-technical
executives to gain some sort of handle on the risk of a project coming in
on time, on budget, and to specification. Used thoughtfully, it gives the
executive or board member some questions to ask the project director about
the nature of the project and the resulting risk profile, and what they
are doing about it.
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For
the PDFs, you’ll need a reader (go
here
for the free Adobe reader).
For
the flash videos, you’ll need a flash player (go
here
for the free Adobe flash player).
In
both cases, be sure to “un-check”
the box asking you to install McAfee Security Scan Plus (unless you really
want it).
Tip:
if you choose the PDF versions, when they open in your PDF reader, set the
view to “Fit
Page”
or “Click
to show one page at a time”
(in Adobe Reader) – the pages are set up to give some sense of animation
of the diagrams.
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